CSR Customer Service Representative Jobs in Rawalpindi
View Jobs in Pakistan at www.Jobz.pk
Date Posted:
2020/02/12
Category:
Direct
Province:
Punjab
Location:
Rawalpindi
Industry:
Education
Gender:
Female
Experience:
1 Year
Last Date:
1591826400
Description:

Resolve product or service problems by clarifying the customer’s complaint; expediting correction or adjustment; following up to ensure resolution

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Contribute to team effort by accomplishing related results as needed

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Follow communication procedures, guidelines and policies