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Support Consultant
Latest Private Company Customer Service Posts Karachi 2024
Need for Customer Support Personnel
Job Description:
- Customer call handling & resolution of their issues
- Record and manage client specific issues with a bug tracker/CRM system
- Escalate any customer issue or concern within specified time frames
- Maintain and enhance a thorough understanding of Northstar product
Skills Required:
- Minimum 2 years experience in direct customer support (US based clients preferred)
- Excellent oral and written English communication skills
- Accounting, Business Application or Software technical skills would be a definite plus
- Some experience in troubleshooting basic networking and peripherals
- Proactive candidate must have good skills to work in a fast paced team environment
- Available to work during day & nights (9 hour shifts) any day of the week
- Must be punctual and flexible in shift hours
Please submit your CVs.
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