The Account Manager Assistant is responsible for supporting the Account Managers daily work, ensuring that customer needs are handled in a timely manner, maintaining good relationships with customers, and assisting the Account Manager in completing project follow-up and execution.
Main Responsibilities:
Support Account Manager: Assist the Account Manager in managing customer relationships, including handling daily customer communications, coordinating meeting arrangements, preparing meeting minutes, and following up on meeting tasks.
Document Management: Maintain customer files, prepare and update customer reports, contracts, and other related documents.
Project Coordination: Assist the Account Manager in following up on project progress, communicate with internal teams, and ensure that projects are completed on time and meet customer needs.
Data Analysis: Assist in collecting and analyzing customer data and preparing reports to support the Account Managers decision-making.
Customer Communication: Respond to customer inquiries and needs in a timely manner to ensure that customer issues are resolved quickly and effectively.
Market Research: Assist in conducting market research and provide the Account Manager with information on market trends and competitors.
Qualifications:
Bachelor degree or above, marketing, business management or related majors preferred.
Good communication and organizational skills, able to work in a multi-tasking environment.
Basic understanding of marketing and account management.
Proficient in using office software such as Microsoft Office suite.
Meticulous and patient, with good time management skills.