Experienced you will be working in an IT role and carrying out the following duties Remotely over VPN.
- Service desk support– diagnosis of IT issues and supporting users remotely using remote connection tools.
- Liaise with third party suppliers such as Internet Service Providers and vendors
- Support with technology asset management
- Social media and website updates
- Working with a range of technology hardware - Android, Windows, Mac
- Supporting software development and implementation
- Supporting the use of database systems and Content Management Software
- Use of a ticketing system for task allocation/monitoring