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1 Server Management and Troubleshooting
Involves maintaining and ensuring the optimal performance of servers physical or virtual. Responsibilities include installing updates and patches, monitoring server health, performing regular backups, and ensuring uptime. Troubleshooting covers diagnosing hardware/software faults, resolving connectivity or performance issues, and implementing preventive measures to minimize downtime.
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2 Configuration and Installations
Refers to setting up hardware devices, software applications, and network equipment according to organizational requirements. This includes configuring routers, switches, printers, and user systems, as well as installing operating systems, drivers, and necessary applications to ensure smooth system operations.
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3 Windows and OS/Linux
Covers expertise in managing and operating different operating systems such as Windows Server Active Directory, Group Policy, DNS, DHCP, etc. and Linux distributions Ubuntu, CentOS, Red Hat. Responsibilities include user management, permissions, scripting, system updates, and ensuring secure, stable environments for applications and users.
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4 Firewall Management
Involves configuring, monitoring, and maintaining firewall systems to secure the network from unauthorized access and threats. Tasks include setting up firewall rules and policies, performing security audits, monitoring logs for suspicious activities, and ensuring compliance with cybersecurity standards.
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5 L3 Switches Management
Layer 3 L3 switches are used for routing within networks. Management includes configuring VLANs, inter-VLAN routing, static and dynamic routing protocols like OSPF, EIGRP, QoS Quality of Service, and network segmentation to improve performance, scalability, and security.
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6 Network Diagram
Creating and maintaining network topology diagrams that visually represent the structure of the organization’s network. This includes detailing connections between routers, switches, servers, and end-user devices. Network diagrams help in troubleshooting, planning network expansions, and ensuring clarity in IT documentation.
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7 Team Management
Refers to supervising and guiding technical teams to achieve departmental and organizational goals. Includes assigning tasks, monitoring performance, resolving conflicts, providing technical support, conducting training sessions, and maintaining effective communication and collaboration within the team.
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8 Reporting and Presentation Skills