• Responsible for representing Company in a professional manner across phone, through written and e-mail communication.
• Educating our clients on all Company products and services.
• Responsible for handling all incoming calls and providing excellent client service
• Work closely with other departments and representatives to build, reinforce and maintain existing business and relationships
• Ensure all information requested by the clients is forwarded on a timely basis
• Highly diligent in understanding customer requirements
• Demonstrating strong multi-tasking skills while still being accessible to our client base by performing the day-to-day operations
• Other duties as assigned