An IT company, Web Development SEO Services, located in Islamabad Expressway near Ghauri Town VIP, Khanna Pul, is looking for Customer Care Representative CCR having good command in English grammar.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Data entry task as per requirement.
• Ensure customer satisfaction and provide professional customer support.
Requirements:
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• University/college degree is an asset
• Familiarity with ms office and basic computer working
• Previous experience, especially in particular industry, preferred
• Good English is must
Job training will be provided.
Salary
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- Starting Salary: 25,000 to 30,000 Rs. Depending on skills and experience.
- Bonus on target achievement
Benefits
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> Salary as per the Interview
> Monthly Bonus to high achievers as per target achievement
> Monthly / Quarterly Treat / Parties
> Yearly Increment
Preference will be given to female candidates living in nearby areas of Khanna pul or Ghauri Town VIP Islamabad and Rawalpindi. Apply if you live in Ghauri Town, Ghouri Town, Sawan Garden, Jinnah Town, Sangam Town, Madina Town, Bilal Town, Al Noor Colony, Qadeer Khan Road, PWD, Karal Chowk, Fazaia Town, Fazal Town, Airport Housing Society, Tarlai, Farash Town, Zia Masjid or near areas.
Male & Female both can apply by visiting office after taking appointment for interview along with Resume / CV.
Address: Ground Floor & Basement, Computer Plaza, Service Road, near Ghauri Town phase VIP, Khanna East, Islamabad.
Office Hours: 9:00 to 5:30 pm, Sunday off
Mobile / Whatsapp: 0308-1055500 to send CV and take appointment for interview.
Interview: Call in office hours at 0308-1055500 for Interview 9:00 to 5:30 pm
Helpline: 051-2303397
Make sure to take a suitable time between 11 am and 5 pm before visiting us for Interview along with your CV.