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Customer Support Officer

Apply Online:
Date Posted:
20 January, 2017
Category / Sector:
Vacancy Location:
Lahore, Punjab, Pakistan
Organization:
Job Industry:
Minimum Education:
BBA/MBA
Job Experience:
0 to 1 Year Years
Expected Last Date:
19 February, 2017
or see Paper Advert
Expected Salary:
15000 Rs.
Company:
Brain Telecommunication Limited

Latest Private Company Customer Service Posts Lahore 2021

• Answer calls and respond to emails
• Research required information using available resources
• Manage and resolve customer complaints
• Update, maintain existing customer and Enter new customer information into system
• Process orders
• Identify and escalate priority issues
• Contact businesses or private individuals by phone calls or E-Mails
• Describe products and services
• Identify and overcome objections
• Take the customer through the sales process
• Obtain possible customer leads and turn them into customers
• Follow up on initial contacts
• Complete records of telephonic interactions, orders and accounts
• Complete call logs
• Produce call reports
• Training and development where need


Skills Required

• MS Office • Good communication skills both Urdu & English. • Determined & Enthusiastic • A



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