Managing large amounts of inbound and outbound calls in a timely manner.
Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions 

Job brief

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.