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IRD Pakistan Required IT Support Officer

Apply Online:
Date Posted:
16 October, 2018
Category / Sector:
Education:
Vacancy Location:
Karachi, Sindh, Pakistan
Job Industry:
Minimum Education:
Bachelors in CS or IT
Job Experience:
0 to 1 Year Years
Expected Last Date:
15 November, 2018
or see Paper Advert
Company:
IRD Pakistan

Latest Interactive Research & Development IRD Pakistan Pvt Ltd Research Posts Karachi 2021

JOB PURPOSE
The incumbent will be responsible for maintaining the systems, resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.

RESPONSIBILITIES
Install and configure computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks
Setting up user accounts, permissions and passwords
Overseeing security of all systems, especially the internet, and installing antivirus protection
Fixing network faults
Responding in a timely manner to service issues and requests
Providing technical support across the company this may be in person or over the phone
Repairing and replacing equipment as necessary
Training staff on new systems
Day to day admin and monitoring of network use
Planning future improvements, suggesting IT solutions to business problems
Diagnose and troubleshoot technical issues, including account setup and network configuration.
Track computer system issues through to resolution, within agreed time limits
Document technical knowledge in the form of notes and manuals

REQUIRED KNOWLEDGE, SKILLS & ABILITIES KSA

Required Qualification

BS degree in Information Technology, Computer Science or relevant field
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Required Experience

Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Required Skills

Hands-on experience with Windows/Linux/Mac OS environments
Good understanding of computer systems, mobile devices and other tech products
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Ability to diagnose and troubleshoot basic technical issues


Skills Required

Windows Server



How to Apply on Interactive Research & Development IRD Pakistan Pvt Ltd Job Advertisement


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Vacancies in Interactive Research & Development IRD Pakistan Pvt Ltd Advertisement October 2018




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