• Installing and configuring network equipment to update or fix hardware or software issues.
• Updating virus protection software to keep data and communications protected.
• Monitoring computer systems to improve network performance for computer systems and networks.
• Communicating networking issues to other employees and management, especially in training new users.
• Fixing software and hardware configuration issues for users on-demand or from inspection of the systems.
• Support and maintain company data and technological infrastructure
• Repair, upgrade and configure desktop computers, servers and various office peripherals
• Provide technical assistance and remote computer or network support to end users
• Apply updates and patches to enterprise applications
• Perform server patch maintenance, system and server backups and data archiving
• Implement and maintain firewall systems to protect the companys systems from viruses and hackers
• Troubleshoot and resolve software, hardware and connection issues.
• Domain Controller / Active Directory.
• Network infrastructure & maintenance including Switches / Routers / Wi-Fi / Internet.
• IT Inventory Management.
• UPS Monitoring / Maintenance.
• Web hosting & Email hosting.
• CCTV / DVR.
• PC Assembling, Maintenance, Repair & Support.
• Firewalls / VPN.