Main responsibilities:

Answer customer questions by phone, email or online chat
Solve customer problems and provide satisfactory solutions
Record customer interactions and feedback
Work with other departments to ensure problems are resolved

Job requirements:

Fluent in Urdu and English
College degree or above, related majors preferred
More than 1 year of customer service experience
Good communication skills and service awareness
Proficient in office software

Salary and benefits:

Competitive salary
Medical insurance, paid vacation
Career training and development opportunities