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Experienced Operations Supervisor with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Relationship Management CRM, Customer Satisfaction, Team Building, Contact Centers, and Management. Strong operations professionalAlso, Proactive HR professional having hands on experience in Human Resource and Operations with reputable organizations. A self-motivated, articulate, energetic and performance oriented individual having a strong desire to complete every task effectively, precisely and always ready for the new confronts. Ability to understand core issues and concerns, good communication, Strong employee relations and people management skills.