Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed

Give guidance to employees in handling errors, problems, complaints and/or disputes

Performance analyses of employees

Coordinate work schedules and duty assignments

Employee recruitment, including interviews and hiring

Perform orientations and/or schedule training as needed for employees

Interpret and explain work procedures and policies to staff

Perform employee evaluations and make recommendations on personnel actions, such as promotions or firing

Prepare and manage reports, manuals, correspondence and other documents using a database or word processing

Review records and reports relevant to payroll, production and other workplace activities for monitoring employee activities and evaluating performance

Work with other supervisors to coordinate workplace activities with other departments, units or teams

Implement company or departmental policies, procedures and quality/service standards

Maintain records, including inventory, personnel, orders, supplies, and maintenance documentation