Join the dynamic team at Bin Rehmat Travel & Tours as a Travel Agent/Call Center Representative! We are currently seeking motivated individuals to be a part of our growing organization. As a Travel Agent/Call Center Representative, you will play a crucial role in providing exceptional customer service, handling travel inquiries, and assisting clients in planning their dream vacations.

Responsibilities:

Assist clients with travel-related inquiries, including flight bookings, hotel accommodations, and tour packages.
Provide personalized recommendations and advice to clients based on their travel preferences.
Handle reservations, ticketing, and documentation processes accurately and efficiently.
Ensure customer satisfaction by promptly resolving any issues or concerns.
Maintain up-to-date knowledge of travel products, services, and industry trends.
Collaborate with team members and cross-functional departments to ensure smooth operations.
Requirements:

Previous experience in a travel agency or call center environment is preferred.
Strong communication and interpersonal skills.
Excellent customer service orientation and problem-solving abilities.
Proficiency in using reservation systems and travel software.
Detail-oriented with the ability to multitask and work under pressure.
Knowledge of domestic and international travel destinations, airlines, and hotels is a plus.
Fluency in [relevant languages] is desirable.
Join our team and be a part of an organization that values professionalism, customer satisfaction, and teamwork. If you have a passion for travel, excellent communication skills, and a drive to deliver exceptional service, we would love to hear from you!

To apply, please submit your updated resume, along with a cover letter, highlighting your relevant experience and why you are interested in joining Bin Rehmat Travel & Tours. We look forward to reviewing your application and discussing potential opportunities with you.