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Gul Zameer Gul Zameer
manage and motivate a team to increase sales and ensure efficiency manage stock levels and make key decisions about stock control analyse sales figures and forecast future sales analyse and interpret trends to facilitate planning use information technology to record sales figures, analyse data and forward plan deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews provide or organise training and development ensure standards for quality, customer service and health and safety are met resolve health and safety, legal and security issues respond to customer complaints and comments organise special promotions, displays and events attend and chair meetings update colleagues on business performance, new initiatives and other pertinent issues tour the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues deal with sales, as and when required maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing initiate changes to improve the business, such as revising opening hours to ensure the store can compete effectively in the local market promote the organisation locally by liaising with local newspapers and the community in general deal with other aspects of the business, such as customer service, finance, human resources, information technology, logistics or marketing - whether you need to do this will depend on the size of the store
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