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Rizwana Jabbar
• Provide feed back / assistance to Sales Staff in securing business. • Create the new agents in overseas. • Get Air freight Rates/Ocean freight rates form origins. • Prepares quotations & communication to Sales staff accordingly. • Ensures job description and work instructions receive from sales staff. • Generate Customer and overseas billing invoices. • Ensure Imports Air/Sea essential processes are carried out under controlled conditions as documented. • Ensure complete understanding and documentation as per customer’s requirements. • Ensures purchase order, L/C and other shipment documents & details obtained from consignee are communicated to origin offices. • Obtain relevant prospective shipment information from origin office & updates to customers accordingly. • Daily shipment updates to customers. • Swift response to customer’s complaints. • Follow ups to payment/recoveries. • Prepare Buying & Selling Sheet for profit details.
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