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Afshan Arshad
Problem solving Numeracy Written and verbal communication skills (built up through essays, presentations and coursework during my time at school/college, and through replying to email queries during my office work placement) Strong customer service skills (developed through retail work experience) Excellent telephone manner (built up through work experience involving reception work and answering phones) Self-motivation and ability to take the initiative Ability to work well under pressure I.t. skills including experience in Microsoft office (word, excel, PowerPoint) Punctuality and time-keeping (as displayed through good attendance when doing early shifts in a summer job) Teamwork skills (worked well as part of a team in previous summer office experience) Quick learner, keen to learn and improve


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