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Arfan Akram
Arfan Akram S/O Muhammad Akram Permanent Madina Market, Near Khan Market, Muzaffarabad, Azad Kashmir, Pakistan. Address: Contact # 0343-7788889/0345-4578747 E-MAIL: [email protected] ID CARD: 82203-3082203-1 Religion: ISLAM Merital Status: Married OBJECTIVES: Seeking a challenging position in any dynamic organization to get more exposure, both in opportunities and to enhance knowledge and skill, and serve humanity in better way. To work honestly and with dedication as an integral part of professional organization, entrusted to me with a variety of technical and managerial responsibilities. QUALIFICATIONS: Bachelor Of Arts (B.A Continue) · Allama Iqbal Open University Islamabad. FSC (Arts Group 2003) · Allama Iqbal Open University Islamabad. MATRICULATION IN SCIENCE 1998 · (Mirpur Board Azad Kashmir). COMPUTER SKILLS: Proficient in: Ms Office (Ms Word, Ms Excel, Ms Power Point). Windows Seven, Xp,& 98. Internet (browsing & operating). Computer Software & Hardware. KEY ATTRIBUTES: Seek out new responsibilities irrespective of reward and recognition. Good organizational skills developed in a variety of deadline oriented situations. Get on well with people at all levels, easily making good working relationships. Ability to work independently as well as part of a team. Having a good communication and interpersonal skill. Having a good organizational behaviour.. Able to handle cutomer’s politely. EXTRA QUALIFICATION & EXPERIENCES: . 1. Working as RSO with Multi Choice Dealer Muzaffarabad. (2012 to Onward) Main Duties: · Worked as part of a team in a contact centre environment providing excellent customer services over the phone dealing with variety of individuals and liaising with variety of sections in order to develop and maintain effective relationships. · Greeting customers and dealing with complaints, along with providing telecommunication and technology solutions. Selling telecommunication products and deal packages. · Gathering information from diverse sources; composing non-routine reports/correspondence; designing and maintaining record keeping and database systems within existing software programs; providing routine projections, answering calls, sending and receiving faxes and messages. · Marketting The Product to New as well as Potential Customer’s. · Working With Chairman of Commerce & industry Muzaffarabad AJK. LANGUAGE SKILLS: English, Urdu and Hindko well written and spoken. HOBBIES: Reading Newspaper, Playing Football, Internet Surfing REFERENCE: Kh. Jibran: Owner Multi Choice Dealer Muzaffarabad. Contact #: 0345-9472333/0335-9472333
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