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Fahad Khadim
I have been working in IT and telecommunications operations client management and support from last 11 years on different positions supporting customer regarding after-sales, presales, launching new products, billing and licensing and new and existing products related issues in my last company Aspect Software UK I was supporting complete contact center solution products i.e. Aspect Prophecy, CXP, Zipwire, MDM solutions, mobile network, Data network, Mobile devices, BlackBerry Enterprise Server and various mobile devices. Having an enthusiastic and positive attitude with knowledge and experience, keen to learn new technologies and with to do attitude I always ensure that my clients receive an excellent level of service and satisfaction. I have been recognized several times by employers and customers regarding my professionalism, customer service skills and problem-solving skills and reliability. Due to my wast experience working and managing various Europian, American, Australia, Asia Pacific, and Middle Eastern Clients from different regions I am open to following opportunities in future Account Manager, Technical Account Manager, Customer Success Manager, Product Manager, Customer Retention and Problem manager.
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