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Hamza Manzoor
I am working call operator at SEHER Organization, my responsibilities are, Answering incoming calls and provide caller with the requested information. Handle custom inquires and complain in a polite and professional manners. Transfer calls to appropriate or departments. Assist customers in placing orders. Take massages and forward then to relevant parties. Maintains records of customer’s interaction and transactions. Ensure customers satisfaction by providing accurate information in a timely manner. I also worked as Field Officer in SEHER organization my duties was, Field Officer Responsibilities: • Formulating evaluative resources to guide your fieldwork. • Inspecting delivery sites to ascertain the appropriateness of contemporary conditions. • Conferring with project beneficiaries and support staff to evaluate uptake, pitfalls, and areas necessitating expansion. • Collecting samples, where possible, for subsequent inspection. • Inputting data into suitable software and then arranging this to facilitate analysis. • Extracting and reporting on data-driven conclusions for each salient undertaking. • Revising and creating novel implementations that cover shortfalls in extant initiatives.
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