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Imran Riyasat
Preferred Wages: 1500 Rs. per Hour
Preferred Salary: 500000 Rs. per Month
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I was hired as Customer Service Manager, leading a team of 50+ Customer Service Agents. My duties involved: - Handling complicated emails and phone calls. - Relating all new or revised policies, procedures and /or processes to team members to ensure they have the most up to date and current information. - Identifying teamwork issues, developing problem solving recommendations and recommending standardizing team operations. - Identifying, assigning, and following up on work activities of team members under my supervision. - Identifying best practices and obstacles. - Assessing the need for training
Imran Riyasat Profile
Qualification:
Bachelors Degree
Major Subjects:
Education, Journalism, English
Gender:
Male
Experience:
15 Years
Nationality:
Pakistan
Location:
Rawalpindi, Pakistan
Institution:
University of the Punjab
Career Level:
Manager / Department Head
Functional Area:
Telemarketing
Professional Industry:
Call Center
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