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• deal directly with customers either by telephone, electronically or face to face • respond promptly to customer inquiries • handle and resolve customer complaints • obtain and evaluate all relevant information to handle product and service inquiries • provide pricing and delivery information • perform customer verifications • set up new customer accounts • process orders, forms, applications and requests • organize workflow to meet customer timeframes • direct requests and unresolved issues to the designated resource • manage customers' accounts • keep records of customer interactions and transactions • record details of inquiries, comments and complaints • record details of actions taken
Imran Shah Profile
Qualification:
Intermediate/A-level
Major Subjects:
ARTS
Gender:
Male
Experience:
15 Years
Nationality:
Pakistani
Location:
Rawalpindi, Pakistan
Institution:
Other
Career Level:
Senior Professional
Functional Area:
Security
Professional Industry:
Security/Law Enforcement
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