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Jahanzeb Ahmed
I am currently working in an IoT based technology company in Karachi, Pakistan. Here I am working as a Project Manager, Product Owner and Scrum Master. We are working on developing a solution on Mobile, Web and Middleware combined. I manage the product ensuring it to be aligned with the road map. I identify the EPICs and break them down into features and user stories, assign sizes along with the development team and then plan sprints. I liaise on with the management and stakeholders’ to ensure that we are on track in terms of the product picture and time. I am also designing the eco-system for this product. Other than this I have worked on the Secondary Sales & Distribution software with both local and international clients. I have mostly worked with African Countries for Unilever in the capacity of implementation of the entire project followed by support till maturity. I have also been on site in Nairobi, Kenya for conducting training to Unilever in Kenya. Also, I have been to Addis Ababa, Ethiopia to conduct on-site technical go-live, business go-live, and post go-live support for Unilever Ethiopia. Furthermore, I was also the Integration Tool Lead for two leading companies in Pakistan and the Head of Support for Unilever Malaysia, Singapore, Brunei, Sri Lanka & Myanmar. My expertise is in: 1. Managing projects a. Creating Project Plans b. Leading Teams c. Leading as Scrum Master d. Leading as Product Owner e. Conflict Resolution f. Managing timelines g. Ensuring project deliveries h. Conducting SIT / UAT and Go-lives Technical & Business i. Supporting for Post Go-Live Support till Business-as-Usual j. Managing and deploying releases k. Preparing environments Deploying releases / restoring databases / updating configurations / running sanity checks 2. Managing Clients a. Communication with clients over daily update call b. Communication on Skype with other support teams external c. Communication with project owners – including Director and VP Level personnel - external over email, Skype and calls d. Handing over environments to clients for testing and production use 3. Managing Internal Team a. Reporting incidents internally b. Following up on incidents c. Managing and deployment of releases d. Bridging the gap between technical and business teams internal The projects that I have worked on are as followed: 1. Country Support Lead for Unilever Sri Lanka 2. Tool owner of Fulcrum Integration Tool 3. Managing project countries for Unilever Global African Countries –each project worth of at least USD$100,000 from testing till BAU. 4. Managing project CRs for Unilever Global – Project worth ranging from USD$25,000 to USD$200,000 from testing till BAU. 5. Support in special activities such as release deployments, server migrations and technical go-lives. 6. Leading Integration of systems for GSK Pakistan and Abu Dawood Pakistan. 7. Support in Testing and Requirement gathering for Tapal Pakistan with respect to Integration 8. Support for the integration tool Fulcrum Multiple Clients
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