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Muhammad Junaid
Network Supervisor Internship – IN 5G WIFI communication SMC LTD Duration: 3 months Led a team in overseeing day-to-day network operations, ensuring smooth workflow and efficiency. Resolved technical issues and implemented solutions, minimizing downtime and improving performance. Conducted regular line check-ins and ensured the proper installation of Fiber to the Home FTTH connections. Provided exceptional client handling, offering timely support and technical advice. Intern – Pakistan Telecommunication Company Limited PTCL Duration: 2 months Handled customer complaints, delivering effective solutions to maintain high levels of customer satisfaction. Played a key role in installing FTTH connections, improving customer connectivity and network performance. Facilitated the migration from copper-based connections to fiber optic cables, significantly enhancing network reliability and speed. Assisted with billing operations, ensuring accurate generation and delivery of invoices for both new and existing services. Site Engineer – Turntech Fix Network Duration: 3 months Supported the installation and configuration of new racks, ensuring optimal alignment and performance. Assisted with the dismantling and reinstallation of network equipment to meet project specifications. Participated in card expansion projects, increasing network capacity and improving overall system performance. Contributed to network migration efforts, assisting with equipment transfers and system updates to ensure minimal disruption. Documentation Engineer Fix Network – Huawei GCS Pakistan duration 1 year Oversee Environmental Health and Safety EHS and Quality Control QC remotely using ISDP, ensuring compliance and operational efficiency. Create and assign QC templates, ensuring consistency and adherence to industry standards. Conduct internal audits to monitor and improve network performance and compliance. Lead and organize training sessions, sharing expertise and fostering continuous improvement among team members. With over a year of professional experience in the telecommunications sector, I have developed a strong foundation in network installation, management, and documentation. My hands-on experience with FTTH, network expansion, troubleshooting, and client management, coupled with my leadership and problem-solving skills, allows me to drive projects efficiently while ensuring high-quality service delivery.


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