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Muhammad Raza
⦁ 4 Years of experience as System & Network Support Engineer . ⦁ Provide functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, WAN and remote systems ⦁ Routine checkup of all Applications; Servers, Switches and Routers. ⦁ Coordination with various vendors for new projects ⦁ Maintain internal audits and ensured IT infrastructure Operation. ⦁ Maintain IT documentations and Inventory according to ISMS Network & Server monitoring, laptop & desktop health check, server maintenance etc. on share point. ⦁ Configuration & Troubleshooting of WIFI Routers. ⦁ Installation and Raid configuration of Windows server 2003, 2008 and 2012. ⦁ IT technical support for day-to-day operations. Implemented workstation backup and recovery plan. ⦁ Evaluate the Microsoft windows network, active directory and LAN/WAN devices and software solutions. ⦁ Helping and managing internal users with network and hardware problems.
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