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Shoiab Aurangzeb
I've spent my working experience as a customer representative/relations Officer at Dubai Electricity and Water Authority (DEWA), Dubai. During that time, I've logged thousands of hours doing everything related to the customer representativeness, including using our online system to extort applications of customers’ into the organization database, printing and compiling applications for review, completing missing documentations and ensuring accurate filing and archiving and reviewing files of customers, ensuring that my personal target for the relevant stage has been met. Ensuring files are accounted and the reconciling invoices, developing and maintaining strong professional relationships with potential customers for DEWA, providing high quality customer service throughout the accounting cycle. This includes answering queries from prospective customers, supporting those who are in the process of applying and applicants of DEWA.
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