Saudi Arabia | Dubai | UAE | Abu Dhabi | Riyadh | Qatar | Dammam | Makkah | Bahrain | Sharjah | Jeddah | Oman
FPSC | PPSC | SPSC | KPPSC | AJKPSC | PPSC | Join Pak Navy | Join Pak Army | PAF | FIA | Police | Rangers
Medical | Bank | Teaching | Engineering | Data Entry | PHP | Latest Posts
Syed Owais Ahmed
Provide functional & technical support. Troubleshooting and diagnosing hardware and software problems. Including desktop, laptop, LAN, and Remote systems. Provide Support using, Net Meeting, VNC and Team viewer. Manage domain environment multiple windows server configure support and troubleshooting of Lotus & Outlook Mail Issue. System & Hardware Provide functional & technical support Troubleshooting and diagnosing hardware, software & security system problems. Including CCTV Camera, time & attendance machine, PABX system, desktop, laptop and Remote systems etc. Provide Support using, Onsite visit, Net Meeting, VNC and Team viewer. Ammey admin etc. Installation of Windows XP/Vista/7/8 and Server. Manage domain environment windows server 2003/2008/2012 Std/ enterprises/small business. Configure Support and Troubleshooting of IMAP & Outlook Mail Issue. Assisted in installation & updating of software. Troubleshot PC's Laptop's and related Hardware on all OS platforms. Oversaw the investigation and resolution of hardware and software issues both remotely and onsite. Peachtree, Tally ERP, Comrade, Focus (etc) Application Troubleshooting on Client side issue. Network Support: Network Support & Backup Participate in LAN/WAN network planning activities. Setup individually LAN / WAN network. Coordinate LAN/WAN network implementation projects. Full configure and support Wi-Fi Zone. Setup network printer & print server. SUMMARY • Results-driven and energetic professional with 5 + years of work experience in diverse help desk roles • Highly skilled in responding to tickets generated by users in a timely manner • Demonstrated ability to diagnose and fix problems of operating systems • Track record of working with end users and providing effective Tier 2 and Tier 3 support • Hands-on experience in responding, tracking, and following up to telephone, emails and end user requests for support. • Provide technical support to customers via telephone, email and through tickets • Analyze and troubleshoot software and hardware issues • Identify and resolve issues pertaining to network configuration, web hosting and domain registration • Respond to queries pertinent to package details, e-commerce solutions, email configurations and search engine submission packages • Create help desk documentation with step by step instructions on problem resolving techniques• Provide technical support to customers via telephone, email and through tickets • Analyze and troubleshoot software and hardware issues • Identify and resolve issues pertaining to network configuration, web hosting and domain registration • Respond to queries pertinent to package details, e-commerce solutions, email configurations and search engine submission packages • Create help desk documentation with step by step instructions on problem resolving techniques.
Syed Owais Ahmed Profile
Syed Owais Ahmed Following Companies
Not following any company follow Companies in PakistanSyed Owais Ahmed Following Members
Not following any member follow membersCompanies in Karachi
Contact Syed Owais Ahmed
(*) Verified recruiters can download candidate CV/ Resume. Login into your recruiter account for details.