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Waleed Abdul Hameed
A proactive and skilled information technology professional oriented towards troubleshooting and IT helpdesk support. Looking for a dynamic and challenging job. Has over seven years of on hands experience in IT help desk in challenging environment and more than four years of experience as a freelancer in relative mediums. • Active Directory setup and maintenance (Windows 2003, 2008, 2008 R2) • SQL Server databases Backup, Restore, Archive, Disaster Recovery • Troubleshooting, Configuration, Installation • Solid experience of Firewall configuration using Wingate / Microsoft ISA • Setup and monitoring of ISDN, remote access, routers • Disk / OS cloning using Norton Ghost, Windows Recovery (Shadow Volumes) • Virtualization using vmWare, Oracle VirtualBox, Microsoft Hyper-V
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