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Yousuf Yousuf
I am a dedicated and customer-focused professional with 2 years of experience as a Customer Service Representative in the airline industry. Skilled in handling a high volume of customer interactions, I specialize in providing timely assistance, resolving passenger concerns, managing bookings, and ensuring a smooth travel experience from check-in to arrival. My strengths lie in effective communication, problem-solving under pressure, and maintaining a calm, empathetic demeanor in high-stress situations. I am well-versed in airline policies, reservation systems, and service protocols, and I consistently strive to exceed customer satisfaction standards. My goal is to continue growing in the aviation sector, contributing to customer loyalty and operational excellence, while advancing toward leadership or quality assurance roles within customer service.
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