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Customer Relation Officer
Latest Private Company Consultant Posts Karachi 2025
• Building and maintaining relationships with clients and key personnel within customer companies.
• Attend & provide timely response to the customer regarding customer queries to Sales / Marketing / After Sales.
• Letting customers know about other products the company offers.
• Provide product/process knowledge to the customers
• Conducting reviews to ensure clients are satisfied with their products and services.
• Alerting the sales team to opportunities for further sales within key clients.
• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Liaising with internal departments to ensure client needs are fulfilled effectively.
• Coordination with dealers & customer for timely resolution of complains queries and complaints.
• Prepare monthly action plan.
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