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Customer Services Executive
Latest Smart Resources Call Center Posts Islamabad 2025
Role and Responsibilities:
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• Effectively communicate with customers to understand their needs and demands in the English language
• Answer customer support tickets and calls in a professional manner
• Research required information using available resources
• Accurately manage and resolve customer issues
• Route calls to the appropriate resource
• Adhere to standard operating procedures required by the process and organization
• Awareness of relevant service levels.
Eligibility:
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• Fluent in English verbal only
• customer support culture
• Open to native and non-native speakers
• Ability to explain complex information
• Exceptional customer support skills
• Self-motivated
• Excellent interpersonal skills
• Basic computer knowledge
• Aptitude for learning, understanding and conveying services to members
Perks and benefits:
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• Attractive Package with Incentives and Bonuses
• Free Lunch / Tea / Coffee / Refreshment
• Medical Insurance
• Fuel allowances
• Life Insurance
• Salary is from 50000 to 60000 Basic – Bonus will be added on after Target Achievement
• Training will be provided – Financial Trade platform. US Forex , Cryptocurrency
• Timings are from 8:30 to 6:00 – Sat Sunday Off – Morning Shift -
• Location is D 12 Sector Islamabad.
• Send your resume online.
• 3 to 5 days Training for the candidate for trading standards.
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