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Japanese Language Customer Services Executive Required
Latest Smart Resources Call Center Posts Islamabad 2025
Job Description
We are actively hiring Japanese speaking candidates for our Contact center in Islamabad D 12 Markaz – Salary 100 K Fixed plus 15% fuel Allowance.
Timings are from 9AM to 6PM – SAT- SUN OFF
Role and Responsibilities:
• Effectively communicate with customers to understand their needs and demands in the Japanese language
• Answer customer support tickets and calls in a professional manner
• Research required information using available resources
• Accurately manage and resolve customer issues
• Adhere to standard operating procedures required by the process and organization
• Awareness of relevant service levels.
• Providing Japanese language support to our clients and customers
• Translating communications between Japanese
• Interpreting in meetings and calls as required
• Developing and maintaining relationships with Japanese clients and partners
• Assisting with Japanese language-related projects as needed
Eligibility:
• Fluent in Japanese verbal only
• Adhere of customer support culture
• Open to native and non-native speakers
• Ability to explain complex information
• Exceptional customer support skills
• Self-motivated
• Excellent interpersonal skills
• Basic computer knowledge
• Aptitude for learning, understanding and conveying services to members
Perks and benefits:
• Attractive Package with Incentives and Bonuses
• Free Lunch / Tea / Coffee / Refreshment
• Medical Insurance
• Fuel allowances
• Life Insurance
• Salary is from 100000 to 1150000 Basic – Bonus will be added on after Target Achievement
• Training will be provided – Financial Trade platform. US Forex , Cryptocurrency
• Timings are from 8:30 to 6:00 – Sat Sunday Off – Morning Shift -
• 3 to 5 days Training provided as per standardization of the company culture and processes.
We are equal opportunity employer.
Please Note: This Job is strictly for Islamabad/Rawalpindi Residents only, Please Do not apply if you are outside these cities or not willing to relocate.
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